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Woo Woo – the Mindfulness Train is Leaving the Station

08 Friday Dec 2017

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Britta Baumann, Chip Richards, Harvard Business Review, Heidi Hanna, Jono Fisher, Lawrence Levy, meditation, Michele Bousquet, Mindful Leadership Forum, mindfulness, The Wake Up Project

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I attended the Mindfulness Leadership Forum in Sydney recently put on by The Wake Up Project. It’s my third time in three years so what has me going back out of free will to this and enjoying it? And why is it so much more appealing than the dirge of say attending the Green Cities Conference which I have to, to keep my CPD points up? There’s a few reasons and I thought it might be worth exploring these, especially if you are a conference organiser.

Firstly it is a good feeling to be at the leading edge of something. When things are developing fast (and mindfulness leadership is one of those things) then conferences are a sure fire way of finding out what is going on and in what direction sideways thinking is taking us. In my experience there are nuggets in them there tangent ‘hills’. Where the industry is more mature there are very few ways to present fresh approaches. Oftentimes in such cases the speakers are doing less startling stuff than you are.

Secondly and on the topic of speakers, the mindfulness ‘mob’ seem to be really top quality folk not only in their insights but the way they conduct themselves. They do not appear to have been in the ‘in crowd’ at school unlike many other conferences where there is a definite feeling that the popular kids ‘get the guernsey’. There is often a cookie cutter approach to the speakers with the insights shared being of a low value. Contrast this with the Mindfulness Conference where attendees appear to be somewhat in a rapture and pens are scribbling in the groovy provided note pads at some abandon. The authenticity, depth of shared experience and the baring of souls is what sets this group apart.

It could be easy to think from outside that the speakers are down from Byron Bay for a day or too and the attendees are sociology graduates who have joined a not for profit organisation. Quite the contrary. The attendees at the Mindful Leadership Forum are a mixed bunch but with so much in common; a sense that there is a better way to run organisations and that in using mindfulness and presence there is actually a formula for more successful companies. And they would pretty much be right. A survey of successful CEOs in the US recently found that they all meditated. What might surprise you is the Companies that send their people to this conference are the big banks, big pharma, big insurance, government, local government, lawyers, accountants, Virgin Australia and some NFPs too. The list goes on, but word is getting out: mindfulness works.

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Lawrence Levy

To give a flavour of who spoke in Sydney there was Lawrence Levy (ex Pixar and Steve Jobs collaborator), neuroscientist and New York Times bestseller Dr Heidi Hanna, Britta Baumann head of C2C at eBay Australia, Richard Mogg from the Australian Army, Michele Bousquet head of Org Dev at GoPro in the US, Leisa Trestour Global HR lead for Accenture, Olly Bridge head of health and well being at Medibank.  In terms of putting on the conference, the advisory team draws from persons high up in the following companies – Novartis, Commonwealth Bank, Toyota Financial Services, Atlassian, Herbert Smith Freehills, Optus, Suncorp, Smiling Minds, Australian Unity and  Westpac. If it looks like I’m labouring the point I guess I am. This is not Mike’s Hemp Emporium or the NSW Buddhist Congress being represented here, although I am sure there were hemp enthusiasts and Buddhist practitioners in the audience! This is mainstream Australia advocating for something currently outer mainstream to come into the light.

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Jono Fisher

A hallmark of how Jono Fisher, CEO of The Wake Up Project organises the conference is that there is mindfulness in the way the speakers have been brought together and how they interact. Most conferences I have been to the speakers pass likes ships in the night and often their presentations will cut across one another content wise. Not so for the Mindful Leadership Forum because the speakers have a get together a day prior to the Conference to build rapport and share their hopes and wishes for their own presentation and for the audience. The respect built is mutual and I am sure the bonds established in this short time are often lasting, further cementing business and personal relationships built on the common thread of mindfulness.

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Chip Richards

The final standout is the way the day is MC’d. This time round it was Chip Richards, Creative Director of UPLIFT.  Unlike your run of the mill conference with a starchy introduction of the speaker read hurriedly off a cue card, Chip and MCs before him create a narrative using their own experiences, interwoven with insights from each presentation, linking, highlighting and bringing together the day as a sum greater than its parts. A rare thing but easily done if you take a mindfulness approach. If the day is about sharing honestly and authentically to advance mindful leadership, why wouldn’t you put the audience right at the centre of your thinking. As a pretty avid conference attender over the years seldom have I seen this done with such aplomb. In fact only The Design Conference comes close.

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Heidi Hanna

We know that there are over 6,000 peer reviewed academic articles that point to the value of mindfulness practice for personal health and well-being and overall improvement in company culture and performance. As the concept of mindfulness and a focus on holistic well-being becomes more mainstream in the workplace so too will we see an uplift in creativity, productivity and stress reduced workers. Meditation as a core component of mindfulness builds resilience, boosts emotional intelligence, enhances creativity, improves your relationships and helps you focus according to Emma Seppala in Harvard Business Review (Dec 2015).   Fulfillment at work will become within reach for many rather than a vaguely ill-defined concept sitting impossibly high on a Maslow pyramid.

The challenge for The Wake Up team is to keep the content constantly evolving and the audience engaged as mindfulness and presence become more de rigueur. With my past experience to go by I have no reason to believe they will not rise to the occasion. Mindfully of course.

By (Bye) the Numbers

09 Friday Dec 2016

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Betsy DeVos, Bill Gates, Borat, Dick Smith, Facebook, Google, Harvard Business Review, HBR, Kazakhstan, Mike Moore, Nate Silver, OECD, Ricahrd Branson, Steve Jobs, Trump

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A few things have happened recently that have had me look again at numbers and as usual I shall try to pull the threads together. While our near neighbours New Zealand might be reeling from their seismic events of late (7.6 on the Richster Scale), a less dramatic but no less significant event has happened in Australia in the last week or so. The much-vaunted Australian education system took a further hit with the announcement of the OECD education rankings which showed for mathematics we are now behind the nation glorious of Kazakhstan (of Borat fame). Sobering news indeed.

Then there was the spectre of the Trump election and the appointment of Betsy DeVos (just one ‘S’ from being a quirky 1970s art rock band). Part of the Amway family by marriage it’s pretty certain she will know how to do numbers so perhaps math in the US education system will get some heft. In fact it’s looking like the Trump Cabinet will be pretty well endowed numbers-wise. According to NBC News net worth of $14.5B between them. The Australian national debt only sits $44.5b by comparison.

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Under DeVos there will certainly be lots of math tutoring vouchers available that’s for sure. And the US needs to be up the rankings as well because it, too, falls beneath Kazakhstan AND Australia. Strange that, given when it comes to R&D and real smarts, the US seems to out-rank just about every other nation (Israel aside). Perhaps the quality of school-based education doesn’t count for too much after all? Maybe it’s our University sector that’s all-important? But oh yes we are dropping in those stakes as well (refer previous blogs).

Reflecting on the US Presidential race at a safe distance now, I, and am sure a lot of pundits, are trying to work out what went wrong with the predictions. Nate Silver, the guru amongst pollsters, got it completely wrong. Pollsters got Brexit wrong and even though they were armed with that aberration they still somehow crunched their US pre-polling numbers incorrectly. So when we are told to focus on the numbers and cast aside feelings and impressions we find that the numbers don’t really yield the right answers. In fact the pundit who seemed to predict the election result most accurately did it on ‘gut instinct’ and that was Mike Moore. If you read his website you will see that his assessment based on grass roots discussions was eminently more accurate than Silver’s.

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We are constantly reminded of the presence of big data and I think few of us understand what it is, other than it involves data and it is ..err big! I wonder sometimes whether the glib reference to this is because the data isn’t that big, or that special? Take analytics. The intelligence that sits behind our social media presence and our buying behaviour is now highly sought after with mainstream retailers paying lots for a more acute analysis of our expenditure patterns. Facebook and Google charge huge amounts (cumulatively that is) for Adwords etc. to promote your website and your brand/presence. I’ve done a lot of this and I cannot say that it has been that successful. Apparently the backend of these social media platforms can, with great precision, reach a highly targeted market. What if the models being used were as accurate as Nate Silver’s big data analysis?

When it comes to feelings and hunches the business world stands aghast. We are meant to use data, increasingly available in larger volumes thanks to super-computing, to make decision. Managers are taught to be all knowing scrutineers of numbers. Stock market analysts are great runners of the numbers and yet they seem to, time and again, fail to spot the complete dog that goes down the toilet – your money with it. Take Dick Smith. That turd was finely polished and the analysts got it sold to even the reasonably sophisticated investor and yet if you ever shopped in one of their stores you would immediately call your broker shortly thereafter and relinquish your holding. I can think of no clearer case of going with your gut and avoiding the numbers.

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The latest November edition of the Harvard Business Review ranked the world’s top 100 CEOs. The top three Martin Sorrell, Lars Rebien Sorenmson and Pablo Isla were interviewed in depth. What they said may surprise you. Isla, CEO of Inditex, is one of the world’s largest fashion retailers where one would suppose sales data and customer buying behaviours would be the absolute touchstone of the company. Rather he says ‘I’m gradually learning to be less rational and more emotional.’ He’s not alone. Entrepreneurs like Steve Jobs, Bill Gates, Richard Branson all placed or place a lot of emphasis on the ‘hunch’. For them it would appear that the gut instinct is more of a business guide than a complex data set.

So next time someone has done the numbers, be it a TV pundit, a politician or a business consultant be very wary. What does your ‘gut’ tell you? Don’t be misled by the whole ‘post-truth’ shtick that’s oscillating around at the moment. Perhaps the lack of respect certain sectors of the population have for ‘experts’ stems not from their lack of understanding of numbers, or the scientific method, or even from a  ‘chip-on-the-shoulder’ reaction to a burgeoning well-educated demographic but a lived experience where the numbers don’t quite stack up on many occasions. For example the economy has been growing, employment has been improving but their standards of living have declined.

So next time you are confronted with a league table, like our ‘dive’ in the math sweep stakes, it might be worth asking what method was used to determine the relative positions, what sample size was used, how was validity and reliability achieved and what vested interests existed for some counties to ‘fluff’ the figures? We might not be as bad as we are told. Go figure!

Aristotle and the Philosopher’s Zone

12 Friday Aug 2016

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Alec Ross, Aristotle, Asimo, Automation, Boolean, code, coders, cognition computing, CSIRO, dengue, Der Speigel, driverless cars, ethcis, ethicist, Forbes Magazine, Google Glass, Harvard Business Review, Japan, malaria, New Philosophy, philosopher, philosophy, psycho-social, robots, Scott Morrison, STEM, The Industries of the Future, zika virus

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I was at the Commonwealth Scientific and Industrial Research Organisation (CSIRO) the other day observing their driverless vehicle compound. I remarked to one of the scientists about how difficult it is to choose a career than is future proof against the inexorable rise of automation. The conventional wisdom is that we should be encouraging students to do STEM subjects. Readers of my previous blogs will know I don’t entirely subscribe to this convention. In fact I’m thinking that the real future might well lie in concentrating on the humanities.

I posited to the scientist that they might need to employ an ethicist and a philosopher in the near future. He looked bemused. While I was being playful there was a serious side to what I was promoting. Follow my reasoning. Driverless cars require technology and software to make them work effectively and safely. It’s this last hurdle that must be cleared if allowing or using driverless cars gets given the green light. It’s about social license. Until the public as a whole are comfortable, technology can’t get mainstreamed. Google Glass being a good example. Career advisers would jump in here and point to my apparent contradiction. Surely driverless cars mean the key job skills of the future are in STEM subjects which can provide the workforce with the skill sets of coding, robotics, engineering etc.

Driverless-cars

The more the dispassionate application of science (‘because we can’) approach becomes our societal norm, the more we need philosophy and ethics to provide a counter balance. Let’s take driverless cars as an example. I put it to the CSIRO scientist that the decision a machine will need to make on some occasions in the driverless environment will be between harm and less harm. Imagine a scenario where there are only two ‘escape routes’ in an accident event. The vehicle may be confronted with say one avenue which is hitting a bus load of old people out on a day trip in one direction, or a bus load of school children in the other direction. Presented with these two options the car needs to make the decision based on mega fast computation which will itself be based on a set of codified rules. It’s cognition computing at its finest. Once again we are back to the coders. But just how will they make those decisions? Where this gets tricky is where the above scenario gets nuanced. Let’s say the bus with the ‘oldies’ is in fact a group of past-retirement age, but still working (Scott Morrison would be pleased) Nobel scientists working on a cure for childhood cancer and the school bus has a group of terminally ill children whose cancer could be otherwise cured by the other bus’s occupants. Much more complex. Would you want your freshly graduated coder writing the code on this one?

Only an ethicist/philosopher has the wherewithal to really give us the right steer here (pardon the pun). When coding up some of these decisions, deliberate and sometimes Boolean choices will need to be made explicit. There will exist somewhere in the Cloud, a set of rules that can be viewed. A sort of ‘value of life block-chain’ for want of a better description will be created. Surely the public has the right to input to these decisions. This might seem far-fetched but it’s coming as are driverless vehicles.

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That had me reflecting. Where else might a philosophy graduate add value in the workplace? I’ve been reading Alec Ross’s new book The Industries of the Future. He looks not entirely optimistically at the impacts of digitization on the future and what jobs might be gained and lost in the process, as well as what countries might gain and lose in the transition that is already underway in the digital revolution. He talks about demographics and the rise of robotics in particular in Japan. Culturally Japanese society, unlike the West, has looked after their elderly within the family unit. With a declining young population this is no longer an option for many. Not surprisingly the tech-smart Japanese industries have come up with a solution. Robots. The Japanese are pretty advanced and I think most are familiar with Honda’s Asimo which seems quite lifelike even though clearly a robot. Asimos are now capable of looking after the physical care needs of elderly Japanese patients. Increasingly, through machine learning and cognition computing, they are advancing to becoming able to deal with the psycho-social needs of the patients as well. All a good thing right?

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Not necessarily so. The imparting of wisdom accumulated from years of success and failures is a feature of all societies especially in Japan. What we now confront with Asimo is a break in a key anthropological aspect of society where the young learn from the old. There is a clear philosophical component to be considered here before we rush headlong into a robotic solution. The presence or not of some automation should not be limited only by the fact that the ‘technology isn’t there yet’.

One of the reasons robots haven’t featured at the top end of society yet is the time it takes for an individual robot to learn. With cloud computing robots are learning from the collective experience of just not themselves but all the other experiences of the other inter-connected robots. This clearly has an ethical/philosophical component as well. If ultimately the children of busy working parents are going to be raised by robots, do we really want the wisdom passed to our next generation to be a synthesized fusion of collective experience? Presumably robots learning at a global level and at digital speed are going to make fewer and fewer mistakes. Some of the best lessons I’ve learned have been what not to repeat from earlier mistakes I have made. To not have access to this wisdom, borne of the school of hard knocks, may have profound impacts on future generations and we may well not realise this until too late.

But all this is over the horizon. We might assume we have time to get it right. Well I don’t think so. A skills shortage of philosophy graduates right now would suggest we need to be encouraging bright young students in our schools to take up a contemplative life where thinking for the sake of thinking is the main component of the position description. We need such minds now. There are moral and ethical issues with stem cell research which are obvious. Others that readily spring to mind are free trade agreements, food additives, ethical investing, DNA sequencing etc.

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There are subject matters that mightn’t be so obvious that would definitely benefit from a philosophical approach. Zika virus is one that strikes me needs careful consideration. We have the technology now to eradicate the most dangerous animal in the world – the mosquito. No brainer really. Think of how much suffering we could avoid by having no more malaria, dengue and zika. Pause for a moment and consider from a philosophical perspective though. According to Marian Blasberg, Hauke Goos and Veronika Hackenbroch writing in the Der Speigel one of the main reasons that we have the Brazilian rainforest still largely protected from development is the scourge of the mosquito. Without those green lungs in reasonable order the world would be a much worse place with arguably just as much misery as the mosquito ever caused. This is an issue for us right now as scientists are hitting the field with genetically modified mosquitos in the back of their Land Rovers. Who are we to deliberately decide the extinction of an entire genera?

At work we have recently introduced a journals club to put into a proposed Research, Reading and Reflection Room (3Rs for short). The usual suspects are there e.g. Forbes Magazine and Harvard Business Review. One that might raise a few eyebrows, but is I think an essential read for modern managers, is New Philosopher. In case the auditors think I’m getting profligate I will leave it to master philosopher Confucius to justify the subscription. ‘Learning without thought is labour lost. Thought without learning is perilous.’

 

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