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Tag Archives: Diversity

On the Face of It…

07 Thursday Sep 2017

Posted by Burning Manager in Uncategorized

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burqa, Channel 9, Diversity, head covering, hijab, Iran, Ishmali, Islam, Karl Stefanovic, Lisa Wilkinson, Pauline Hanson, Persia, Shia, shiite, Sunni, Today, Zoroastrianism

Bedouin

I’m off on holidays very soon to Iran. When I tell people this it has been pretty much the same response -why Iran? To understand the turmoil in the world today I think you need to have a deeper appreciation of religious tension. To understand the complexity of the conflict in Syria, or the ‘below the radar’ horrors of Yemen you need an appreciation of the schism that is Sunni versus Shia. Whereas the world’s Muslim population is around 85% Sunni, Iran is 95% Shia.

Given its location along the silk road between East and West, Iran (Persia) has been at the centre of the development of civilisation. As a result Iran is generously endowed with UN World Heritage sites, in fact more per capita than any other country. Its historical religious connections are immense including the early foundations of Christianity, the Ishmalis and the pre-Christian ancient religion of Zoroastrianism. I found myself with a connection to the Ishmalis who were protection by much feared assassins. I once considered working for the Aga Khan Network (the spiritual leader of the Ishmalis) in Kenya.

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What perhaps has perturbed people most about my upcoming trip is the fact that my travelling partner, my wife, will have to wear certain dress particularly head covering. These discussions were a not infrequent topic in the lunch room when our Queensland Senator, Pauline Hanson, the leader of the One Nation political party, decided to make a point and wore a burqa into the Senate. As you might expect this sparked off a whole debate about whether women should be allowed to wear this full face covering in public.

At times people have commented to me that my wife should not have to be subjected to wearing the burqa and they wouldn’t travel under such circumstances. Actually my wife will not be wearing a burqa she will wear, when necessary, a hijab. Different thing altogether. The clothing of Muslim women appears to be such a polarising aspect in society. In fact if you think about it there is a much greater emphasis on female clothing than men’s the whole world over. In recent days Labour (and opposition) leader running in the New Zealand national election has been asked what ‘outfit’ (clothes) she will be wearing in a to be televised debate with the Prime Minister. To further illustrate my point Channel 9 morning TV host Karl Stefanovic wore the same suit for a year without fail and it wasn’t commented on once. His female colleague Lisa Wilkinson continues to endure comments about what she is wearing on a regular basis.

Bikini

While comments about women’s attire might be ubiquitous there are undertones to comments made about the clothing worn by Muslim women that don’t exist outside of this religious community. What should be widely understood, but clearly isn’t, is that the dress reflects local customs and culture much more than religious dictates. I think it is beholden on managers to be across the nuances of such things as part of what I would describe as their Cultural Quotient. Good managers are aware of cultural mores especially when they have an ethnically diverse workforce.

My blogs are primarily aimed to provoke reflection not preach/teach but on this topic it might be worth just re-stating some of the issues of female attire worn by Muslim women to inform the debate around the water cooler. The birthplace of Islam is Saudi Arabia and those who most strictly interpret the Quran are the Wahabis (who strictly speaking are a minority but influential sect of Islam). They see their role as purifying the religion and have a very austere approach to matters of life and worship. This is perhaps understandable given it took root amongst desert dwelling Bedouin. The life of the Bedouin is, by its very nature, an austere one and where women’s garb has a certain practicality outside of its religious undertones. So the first learning point is that dress for women is based on geography and culture more than just a literal reading of the Quran or Haddiths. Put simply, because I am neither a Muslim nor an Islamic scholar, the Quran requires a woman to cover her head and bosom. Contention remains over the degree of covering and different countries and cultures have different customs. One thing is clear – not all dress is the same.

When Pauline Hanson of the One Nation Party wore the burqa into the Senate she was not making a point with respect to all Muslim women, but primarily those who hail from Afghanistan. The list below, while not exhaustive gives a flavor of the diversity of dress worn within the Muslim world.

Arabian peninsular – Abaya which is black and involves covering from head to toe. The head covering component is often a shayla. At one end there is a small opening for the eyes and gloves may be worn (black) to hide the flesh. At the other end of the spectrum the head is covered by a separate veil showing quite a bit of hair and wrapped loosely underneath the neck, full face showing. In my experience both extremes and everything in between exist in Saudi Arabia with no real issue. If you think the abaya doesn’t afford much in the way of fashion license for Arab women Google ‘Dubai Style Abaya’.

Persia – Chador which is more like a house coat held together by the hands in black or other colour. Quite often it reveals brightly colored ‘western’ clothing including jeans underneath. The degree to which the hair is covered varies greatly. The face is almost always visible. A hijab which is a scarf that covers the hair may also be worn rather than a scarf.

Afghanistan – Burqa which is from head to toe with a mesh panel to enable some vision. It is generally blue but can be black. No face is seen.

Jordan – Kaftans often have detailed embroidery on the neck sleeve and hem. The headscarf associated with this is the asba which is cloth wrapped around the head like a wheel then draped in a decorative fashion.

Palestine – A heavily embroidered cross-stitched material is worn by Palestinian women. The complexity and structure of the embroidery will vary depending on the town or village from which the person comes.

Turkey – Jilbab which is like an overcoat buttoned down the middle. They can be quite snug fitting showing a sense of style. A silk scarf tied beneath the chin is quite often the head covering of choice.

Indonesia/Malaysia – Dupatta which is a long scarf draped across the head and shoulders often paired with matching garments.

Morocco – Jalabiya is a robe with a pointed hood often has a belt, or string enabling shape to be given to the garment.

There’s lots more too, with variations within regions and between countries. It’s a rich tapestry and funnily enough tapestry is often involved!

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The final thing to remember is that modest dress and head covering is not the preserve of Muslim women. In fact were you to visit areas in Pennsylvania in the US you would encounter Amish women wearing quite severe head-covering bonnets. Mennonite women, Catholic nuns, Irish and Spanish Catholic women, orthodox Jewish women, Sikhs, Hindus, Taoist and Buddhist nuns and Eastern orthodox women, for example, all wear some form of head covering.

The key issue is whether the woman wearing their particular dress and/or head covering is comfortable doing so and whether we can park our conscious or unconscious bias for long enough to interact with them in an authentic, equitable and compassionate way. Knowing the cultural nuances of your workplace and community, and appreciating the richness that diversity imparts, is a necessary part of our managerial and leadership toolkit. It’s also a great elevator answer for why I’m heading to Iran in a few days’ time.

 

 

 

 

What Channel Can I Watch Schism On?

04 Friday Mar 2016

Posted by Burning Manager in Uncategorized

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24/7 news cycle, Chrsitopher Hitchens, Clinton, Democrat v Republican, Diversity, DNA, expert, expert panels, experts, Fox News, Lingua Franca, Lucy Kellaway, Richard Dawkins, Schism, Sky, sound bite, telly, tolerance, Trmp, Trump v Clinton, TV

fox-news-cashin-in

When I don’t get enough sleep I find myself the next day in meetings using big words, sometimes without being entirely sure whether they are being used in the right context. An example this week was when I was making a point about us all needing to agree and understand one another and I surprised myself by saying we need a ‘lingua franca’. I’d like to put this down to an amazing IQ but actually we grew up in a family without television. At the time I thought my parents were Luddites. Now I think of them as really radical. To keep ourselves occupied we read books and listened to the wireless. You are entirely wasting your time talking Hogan’s Heroes or Gilligan’s Island with me. Want to talk the Goon Show though – that’s a whole different kettle of fish.

I love the term ‘lingua franca’ – it sounds like you are smart when you say it and it rolls in the mouth like a melting lolly. That got me in reflective mode. We actually do need a lingua franca in business and in the world at the moment. I think many manager’s agree. Where the disagreement is, much to the chagrin of Lucy Kellaway (of AFR and Financial Times fame), in what form this common language should be. At times I despair when it clichéd and vacuous words that are trotted out masking true authenticity. More despairingly I find they slip into my vernacular from time to time.

The world it seems right now is desperately in need of a lingua franca. We desperately need understanding, harmony, forgiveness and peace. The world’s a mess and it’s getting messier. Possibly because I’m betting older and view it through a different prism, but we are getting more and more divided. Whereas once we might look for what unites (a kind of lingua franca) now we seem to focus with laser precision on what separates. Let me give you a list of some of the real areas of disagreement which I think are becoming deep-seated fissures or schisms in society today.

  • The rich v the poor (or as I have heard it referred to as the haves and have yachts);
  • Moderates v Hardliners in the recent elections in Iran for example;
  • North Korea v South Korea;
  • Sunni v Shia;
  • Ideologue v pragmatist;
  • Conservative v progressive;
  • Pro-life v women’s choice;
  • Nerd v hipster;
  • Muslim v kufir/infidel;
  • Science v intuition;
  • Religion v atheism;
  • Evolutionists v creationists;
  • Republicans v Democrats;
  • Pro v anti-gay marriage;
  • Greenie v climate change denier;
  • Japan v Sea Shepherd; and
  • Union v Employer.

And the list goes on….you get the picture.

What is the reason for this ever widening gap? For me it’s a growing intolerance arising from an arrogance in one’s own deeply help position or conviction. And I partly blame TV for that. Secondarily I blame the world of academia and the increased specialisation of knowledge. Whereas once upon a time you might see an eye specialist for a problem with your eyes, nowadays the specialist may only be a specialist in 2mm of a certain part of your retina. Let me draw these threads together. The 24/7 news cycle exists on a diet of:

  • breaking news e.g. bomb blast in Yemen kills 50 people;
  • in depth reporting from a war zone e.g. background piece on the devastation caused by bombing in Sanaa;
  • updates; e.g. reporter to reporter update e.g. ceasefire talks with anchor interviewing in situ or imbedded reporter
  • analysis where the anchor speaks to an expert; and
  • panel discussion where a panel of experts, most often moderated by a journalist, discusses an issue.

It is the last two I believe are causing the problem. It is critical for the news services that the ‘expert’ they have on has the gravitas to carry the day. They have to have a body of knowledge and be recognised for their background, expertise and experience in the field of discussion. When the viewer ascribes this ‘expert’ status upon them the news service has its credibility boosted off the back of this. It’s a symbiotic relationship. We, the public, then get ‘educated’ in the issue and form an opinion. We know from the world of psychology that once this perspective has been imprinted it becomes very difficult to subsequently disabuse the person of their first formed beliefs even if fixed from a soundbite interview.

The Archbishop of Cantebury Rowan Williams and atheist scholar Richard Dawkins pose for a photograph outside Clarendon House at Oxford University

 

Those who have read/watched any Christopher Hitchens (God is Not Great) or read/watched Richard Dawkins (The God Delusion) will appreciate how what should be polite disagreement between people about the existence of God, is a highly volatile and emotionally charged diatribe where the views of one party are forced down the throat of the other. It’s as though where reason cannot prevail brute force of argument might. It seems contradictory to me that the religious who believe in peace and ‘turning the other cheek’ engage in such nonsense and the atheists with their humanist underpinnings also engage in the very same thing.

Climate change is another issue where the degree of intolerance between parties of differently held beliefs is ever widening. Tolerance is going out the window as each diametrically opposed group, with wild overtones of exasperation and disbelief, throw rocks at each other. No-where is this seen more frequently than on TV between acknowledged (or perhaps more correctly alleged) experts. The frisson required to keep viewers almost always requires a diametrically opposed couple or group of experts. Not only does this make for titillating TV but it can be disguised under the pretence of providing balance.

In life, as in management, we mimic and mirror behaviours. If the so-called experts are at each other’s throats then what’s wrong with us doing this? The strident nature of the arguments presented get internalised and memorized because just parroting back the argument (in all its sound-bite beauty) is a lot easier than using Google or a library to do further research. Sure, use the interview to posit a hypothesis, but we should at least get off the couch and prove or disprove it with research, reflection and intuition. That’s the first thing. The second important point is that the experts despite seemingly being ‘experts’ may not be what they say. Being on TV does not afford them any extra credibility than seeing a product with the ‘As seen on TV” label on the box. The age-old adage of ‘just because they say it’s so doesn’t mean it is so’ holds up against the test of time.

I always reflect that these panellists, or experts, are often referred to as commentators. When listening to horse racing commentators as a child I was sure that who they said came first, second and third was almost always right, except when it was a photo finish and sometimes, not often, the horse they called first did not get the Stewards’ nod. So it is with current affairs commentators. They are opinion expressers with some background in the issues at best. With so many of them out there they often will raise their voices to get heard. When on a panel, especially on Fox (Sky) this seems to come to the fore more often than not.

turnbull_shorten

It doesn’t have to be like this. Just imagine a panel discussion where each panellist quietly and politely disagreed with the other party and then each started talking using a lingua franca on the issues upon which they do agree. Probably wouldn’t get great ratings though. With looming elections in the US with the deeply divisive Trump and Clinton we can expect a diet of raucous and irrational expert panels. With an election looming in Australia we can regrettably expect the same.

It’s important we find common ground in life and especially in the workplace. Diversity is an important aspect of a balanced organisation and this means hiring people of differing views. The respectful acknowledgement of others’ views to create overall harmony is important too. This is where for many young adults they learn their first lessons in tolerance. At school if you don’t agree with someone you drift to a different social group – normally one that is aligned to your perspective. The need to maintain employment and income is often a driver to keep people in the workplace where they are not entirely aligned to the prevailing views. To make this work the members within that organisation need to be tolerant and reach out and connect on the issues they have in common.

When we think about it we have so much more in common than the things we don’t agree on. Our DNA sees to that as Dawkins would say. Let’s look to those things that bind us and that we can agree on…hey everyone what’s on telly tonight?

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