• About

burningmanagementblog

~ Life imitates management..management imitates life

burningmanagementblog

Tag Archives: Brexit

The Week When the Bell Tolled for Trump

22 Friday Jul 2016

Posted by Burning Manager in Uncategorized

≈ Leave a comment

Tags

Brexit, Cleveland, Clinton, Donald Trump, Hilary Clinton, Jono, Kiri Te Kanawa, Le Pen, McKinsey, Melania Trump, National Front, Ohio, One Nation, Oprah Winfrey, Pauline Hanson, Pink Floyd, Richard Dobbs, Ritchie McCaw, RNC 2016, Rob Bell, Rock and Roll Hall of Fame, The Spectator, Wake Up Project

360_wbell_0425

I had the rare pleasure last Saturday to be in the presence of Rob Bell for a whole day seminar. Bell was recently announced in Time magazine’s 100 most influential people. Part evangelist, part stand-up comedian this American self-help guru was great fun. There is nothing more inspiring than seeing a master ply their craft and doing it live. It doesn’t matter if it’s Pink Floyd, Kiri Te Kanawa, Ritchie McCaw or Oprah Winfrey, virtuoso performances can be enjoyed for the pleasure of seeing someone at the top of their game. And believe me Rob Bell is at the top of his.

melaniatrump_010616douglasfriedman

This week has also been the week of the Republican’s convention (RNC 2016). Talking of people at the top of their game, Donald Trump is being less feted in Cleveland than any other Presidential candidate in living memory. There’s a slight irony here too because the performances on stage have been routinely poor from the ‘haven’t I heard that before’ speech by Melania Trump, to the Ted Cruz speech where he forgot, or overlooked actually endorsing Trump for President. The irony being that Cleveland is home to the Rock and Roll Hall of Fame which celebrates probably the greatest on stage performers the world has ever encountered. Of course the Hall of Fame is a backward looking institution as all halls of fame are, celebrating the best from the past. Seldom do you ever get in when in your prime. Rather it’s a celebration of a lifetime’s contribution. This fixation with looking back on how good things used to be, does resonate through the Cleveland republican Convention in a big way and I believe amongst a group of worried voters the world over.

In the Q and A session last Saturday Rob Bell was asked to explain, if he could, the rise of Donald Trump. His answer was very insightful. He talked about revolutionary change. He referenced the internet and the massive change this is bringing about to how we do things from relationships to business and everything in between. He referred to the previous massive change being the printing press where knowledge, once the preserve of the political elite became, theoretically anyway, available to the masses. Both good and bad came of that but the mass production of knowledge changed the world forever. The internet is the next seismic shift in the way information is changing our lives forever. Then, as now, Bell divides people into two groups when a seismic change is upon us. There are the ‘lean-in’ people who see this marvellous opportunity and embrace it. The app millionaires and social media junkies are shining lights here. But then there are those fearful of change – the resisters. This is the brigade that think surely the internet has wrought bad tidings upon us including networked terrorists, bomb-making classes and school bullying via social media. This group resist and look back to the halcyon days when things were simpler and clearly better. Resistance like this, according to Bell, stems a lot of basic survival instinct and this emanates from the reptilian brain. This is where we know from neuroscience that our fight and flight instinct is based. Here adrenalin and cortisol are produced and these do cause heightened arousal and a tendency towards aggression. This fear of change is tapping into the reptilian brain and manifesting itself as the aggression and violence we are seeing exhibited by Trump campaign supporters.

Not so long ago in Queensland over half a million people voted for Pauline Hanson’s One Nation Party. Political commentators, scratching their heads to explain this, have put it down to her tapping into some basic fears. In times of uncertainty fear is given much greater freedom to roam. When uncertainty levels rise we drop down the Maslow hierarchy a notch and find ourselves more concerned with safety and security. It’s easy to tap into generalisations borne more out of ignorance than fact, and there are plenty willing to exploit this; Hanson being one of them. Migrants will take our jobs, their Islamic religion will overwhelm us and they will be bomb-making on the quiet. Jobs and family security will become paramount. While these might be reptilian instincts they are familial and tightly held for good evolutionary reasons.

This week also saw the release of McKinsey’s report ‘Poorer than their parents? A New Perspective on Income Equality.’ by Richard Dobbs et al. Part of the reason why we should not think that a Clinton Presidency is a foregone conclusion rests in some of the statistics contained in the report. Survey results from the US showed that almost two in five respondents felt their economic positions had deteriorated. Broadly the same figures were reported in the UK, where Brexit has recently happened and France where Marine Le Pen’s National Front party are waiting in the wings when, as The Spectator recently observed, ‘the French mood finally snaps.’

To really understand whether the current political turmoil is in fact a zeitgeist we need to understand what is on the radar for those for whom the digital advance has not yielded increased prosperity. I think it is possible here to make some global generalisations. The blue collar workers of say Michigan (automotive), South Australia (automotive) Philadelphia (manufacturing) Wyalla (steel) Wales (mining), Central Queensland (mining), Townsville (refining) all share a common thread. Their jobs are being taken and they are being automated or off-shored out of existence. While generally unskilled, these workers are anything but stupid. They know the truisms that lie behind the advance of technology and globalisation. Firstly a displaced steel worker, or someone from the automotive assembly line does not easily transition to a social media manager, nor will their self-curated life on Instagram generate much income. Secondly they know that once their job has gone their chances of living the lifestyle they were accustomed to are very slim.

This weekend I’m out looking at cars. A quick look at some of the new vehicles on the market suggests driverless cars are not that far away. Many of the advanced features, albeit on makes and models beyond my scope, are already nudging close to the driverless car concept. Only the wealthy at the outset will be able to afford them. Whether the ownership or not of a driverless car becomes a class wedge that illuminates the burgeoning gap between rich and poor is yet to be determined, but you can be sure that blue collar workers whose livelihoods depend on driving for a living will be keeping a watchful eye on the future. It’s perhaps understandable then that this cohort in the US might want to look seriously at Trump. His slogan after all is somewhat backward looking. ‘Let’s make America great again’ could mean pushing forward or for many it resonates with simpler better days gone by. Days by the way we cannot get back. If you are one of the 2.5 million workers who currently drive for a living in the US you might just want to side with Trump.

Pauline-Hanson

Between now and November 8 when the Presidential race is decided we need to be less critical of the voters who are drawn to what, on the face of it, is a pretty distasteful, mean and shambolic Trump campaign. We also need to be mindful of the pollster gyroscopes that are out of whack. Reports of a Clinton landslide sound way too optimistic to me. Remember the Brexit pre-polling? In our own nation we need to become comfortable with the paradox of embracing those who voted for One Nation, but rejecting Pauline Hanson and all her party stands for. As Rob Bell much more eloquently puts it. ‘Why blame the dark for being dark? It is far more helpful to ask why the light isn’t as bright as it could be.’

The Terminology of Life at the Top

08 Friday Jul 2016

Posted by Burning Manager in Uncategorized

≈ Leave a comment

Tags

BOM, Brexit, Bureau of Metereology, Business Insider Australia, CDOs, CEO, CTC, GFC, global financial crisis, Gonski, Kevin 07, Lafarge, Malcolm Turnbull, Pauline Hanson, PM, Prime Minister, S&P, Standard and Poors, The Construction Training Centre

Kevin 07

My Name’s Phil and I’m Here to Help!

 

I’ve been a CEO over 20 years and this week I passed the milestone of 10 years as CEO of the Construction Training Centre. According to Business Insider Australia the average tenure of a CEO is 9.7 years so I’ve managed, just, to scrape over that particular hurdle.

They rather unhelpfully, from my perspective, think the optimal lifespan of a CEO is a mere 4.8 years. Gulp! That’s to suggest I’ve outstayed my welcome by some 5.2 years. They cite three main reasons why CEO’s generally move on being burn out or loss of enthusiasm for the job, external changes in the market where skill set requirements change and when Board’s decide enough is enough. And I get all of that. It’s hard to maintain drive once you emerge from a purple patch. For many the inexorable torrent of KPI achievement gets to the point when alternatives look rosier. Quite often CEO’s transition to not for profits tired by the singularity of the commercial world. Others, and I’d like to think I’m one of them, aim to expand the outcome metric such that there are a range of measures by which one can evaluate their own performance and therefore continue to grow and thrive.

I call these pivots. In the brave new Australian business world, without the ballast of our resources sector in overdrive, we have to look elsewhere to drive economic growth to generate the prosperity that we have become so accustomed to. As a country we need to pivot. This was one of the messages of the Coalition’s not so successful election campaign in the Federal election. At the time of writing, almost a week on, we are still not definitively clear as to who will govern the country. If you think the lifespan of a company CEO is short, spare a thought for the CEO of our country; the Prime Minister.

Over the last five years we have had something like five Prime Ministers. There are all sorts of performance metrics to determine whether a Prime Minster is successful but it appears to me we only look at a few when making this judgment. The first is the country’s financial performance which in a globalised world is not really in the full control of the government anyway. In CEO terms this is the state of the balance sheet and importantly, in the short-time horizon thinking that besets both Boards and voters, the profit and loss. For Prime Ministers there is the other key measure which is the opinion poll measuring the most nebulous of characteristics – popularity? Be warned. Popularity can easily beget populism.

Rednecks

With the rise of Trump, Lafarge, Xenophon, Hanson et al serious political commentators and writers are warning of the danger of the tide of populism that is entering the world of politics. Populism can mean many things to many people. To some it’s having their local representative totally aligned to their own views and in these cases they regard their politician as ‘on the money’ and ‘in touch’. One of the worst criticisms that can be levelled against a politician is that he or she is out of touch. Populism though for me is a kind of giddy political surfing where the incumbent politician rides a number of waves hoping always to catch the best ride to take them safely to the beach. The only grasp you get of their underpinning values, beliefs and thought processes is the particular fad (wave) of the day.

So how should we measure a politician’s success? One logical way is to define what the criteria for success is from the outset. If we carry the hypothesis forward that the PM is the CEO of the country then we might just be able to use the essential success factors of a CEO as a guide. Getting an overall consensus of what makes a successful CEO is no easy feat but there is a consensus of sorts that suggest the CEO only needs to do three things:

  • Set the overall vision and strategy and communicates this to all stakeholders;
  • Get the best skilled people together to make the vision a reality; and
  • Make sure there’s enough cash in the bank.

Applying this to our recent election then….

The message from Malcolm Turnbull was one of jobs and growth. The rhetoric of this was repeated in a mantra-like fashion but what wasn’t clear to many, I would suggest, is what this means to the individual in the street. Underpinning all of this is this vague concept of innovation. Innovation as a buzz word caught on quicker than a Medicare text alert. As an aside I put myself in Turnbull’s shoes when the Medicare ‘text’ scare emerged. He never really properly neutralised this attack. I would have issued a Coalition Bureau of Meteorology (BOM) storm warning text the morning of the polling saying something like. ‘BOM Beware- dangerous tropical cyclone Hanson on the horizon’. So on the count of clear message Turnbull, the supposed great communicator, was found wanting.

Getting the best skilled people to make the vision a reality comes down to how we educate and train our people to confront what’s coming. The challenges are many and while, yes, it’s an exciting time to be an Australian I think it’s also a scary time for a young school leaver or graduate (from Uni or TAFE) to firstly choose a career path that has some degree of protection from automation and secondly to be able to ply your ‘trade’ in a meaningful job in your field of study. This to me was the missing opportunity in the campaign. Labor focused on education only with respect to Gonski which I’m still convinced very few Australians (me being one of them) understand the detail of, or rationale behind. We need to radically address education and training across all spectrums of pre-school, primary, secondary, VET and tertiary if we want to compete globally. This is an even better legacy to leave behind than a huge surplus which we partly squandered on school halls. Perhaps our surplus in the Rudd years would have better spent on soft education structures than physical ones.

FannieFreddieCartoon-thumb-510x337

The final measure is cash in the bank. We have had a shot across the bows this week from Standard and Poors who have put us on credit watch suggesting that our much treasured AAA credit rating is in jeopardy if we don’t start addressing our growing deficit. For me this is a simplistic view and I have complete disdain for these rating agencies. We should always remember that they gave AAA credit ratings to bundled collateralised debt obligations (CDOs) that in reality were of junk bond value. And we all know where that led…that’s right the GFC.

Final

As I reflect back on my ten years I have achieved consistently across the three key success criteria. For me though that is no real measure of success. Those three are a given that any CEO is expected to achieve and therefore I don’t think you can really judge your time with any sense of pride if those has been your sole outcome. For a PM one key measure surely must be the degree of community cohesion. This is important right now with elements in the Senate with an agenda likely to cause social division. As a CEO this translates into how well the team is gelling to get results. Perhaps the most important test is how well are those for whom you have stewardship faring. For a PM that is how content and cohesive is the community. For the CEO this translates to the degree of well-being expressed by the work team. Our recent staff survey would suggest that we are in pretty good shape. For me the whole-hearted employee is what we should strive for. Achieve this and you just know your customers will be taken care of. All Turnbull needs to do now, on the eve of his first term as an elected PM, is get his team to work as one, sharpen his message, get it out there, bring us back to surplus and make us all happier and content with the way things are. Good luck with all that. With 20 years under my belt, and to quote a fellow Queenslander, my name’s Phil and I’m here to help!

Bregretting the Wreckxit from the Brexit

29 Wednesday Jun 2016

Posted by Burning Manager in Uncategorized

≈ Leave a comment

Tags

Article 50, Berlin, Boris Johnson, Brexit, David Cameron, EU, Jo Cox, Kubler-Ross, Lisbon Treaty, Sunderland, UK, UKIP, United Kingdom

brexit-800x500

One of my most memorable holidays is visiting Berlin with my daughter five years ago. She was 18 then and old enough to appreciate the architecture, history and art that is so evidently on display in this wonderful city. Berlin is a truly great European capital with a real buzz to it, added to by the knowledge that in living memory it was a divided city. The images of the Wall coming down stand on the shoulders of the infamous lines of Kennedy (‘ich bin ein Berliner’) and Reagan (‘Mr Gorbachev tear down this wall’) and are forever etched into my memory. So it was my daughter who came to mind when the Brexit happened last week, partly because it has been called the most important geo-political event since the fall of the wall in 1989 and partly because she is such an avid European.

I thought I would let the dust settle a little and allow myself some reflection time before postulating what lessons we can learn from the Brexit. I, quite possibly, have more invested than most Australians given I hold both an EU and British passport whereas my children only hold British Passports aside from their Australian passport. Barely had word of the result filtered through when I received a text from my generally very loving and supportive child. Here it is word for word (complete with emoji).

‘It makes me so angry and sad – like someone has taken away my rights or something. A generation who was given everything – free education, cheap houses to buy and golden pensions have voted for something they’re not even going to be around for which has closed off my generation’s right to live in 27 different countries. So many future opportunities, experiences, friendships and marriages that have been denied. I used to be really proud of my passport, now it feels completely worthless 😢’

For the whole weekend that followed I was pretty much glued to 24 hour British news soaking up the initial response of shock and disbelief, anger, despair and even defiance and jubilation. It has been fascinating to watch it unfold since. Fascinating not in the manner of an intricate story unfolding, but in a train crash kind of way – right before our eyes.

Here are my thoughts so far with the Brexit result not a week old:

Britain and Europe need to heal but to do so we all need to understand the grieving process. Elizabeth Kübler-Ross is the acknowledged expert on the grieving process having identified a common response she coined as the five stages of grief. She posited that there is a normally laminar pattern to dealing with loss, change, or trauma.

f4c8141a696b52afc02544b110681e10

Following the Kübler-Ross cycle there is obviously a sense of denial with a number of voters saying that they actually didn’t want the result they voted for they just wanted a message to be heard. There has been anger and Britain is today a divided country with some of this anger showing itself on the street. There is bargaining too with some trying to get a second referendum and the Scots going hell for leather for one. There is depression on the way with a kind of funk settling above the UK as the reality finally dawns.

At some stage (and I’m assuming Boris Johnson is a big advocate of this step) there will be acceptance, when everyone comes to terms with what has happened. I have heard some commentators and pro-leave leaders say that the UK needs to just now all pull together to make the best of it; implying the nirvana they promised of a Great Britain unshackled by the bureaucracy of Europe making it free to soar, might somehow be put in jeopardy. I have some sympathy with this viewpoint but I also know that if people are not given the chance or space to heal then the wounds of Brexit become a festering sore. In stress terms we call this stickiness or the inability to let go. This causes regurgitation as the issue gets called back to front of mind again and again, like a toxicity that keeps on giving. Lesson One – UK needs time to heal – we all do.

Secondly there is a new divide in the UK. There was a real sense by some that the leave campaign had an element of racism running through it. There is I think a lot of truth to this and the support for leave by the arch-right UK Independence Party (UKIP) bears witness to this. I don’t think however the new divide is one around race. Nor do I see the division occurring around religion and Islamaphobia. Class runs deep in the UK with reasonably well defined boundaries between working middle and upper class. The vote leave success stories were without doubt in the more working class towns particularly of the north and midlands of England. Sunderland will now forever be known as the bellwether result that sent shivers down the quietly confident stay campaigners’ spines. Sunderland in the north east of England is as working class as you can get. But I do not see class as the great new divide. There is a potential for the north versus south divide to become a chasm. I don’t predict this either.

For me the new divide, as my daughter would attest, is old versus young. It would appear that the real differential in the voting patterns were demographic with three out of four younger voters (25 years and younger) overwhelmingly in support of remaining in the EU. Older people (baby boomers) were pretty much the same for leave. As my daughter rather pointedly texted this group with a dwindling stake in the future appear to have voted for some long-since faded notion of a Great Britain that wasn’t really ever that great in their lifetimes as it happened. Sure there were ‘two World Wars and one World Cup’ in victory terms but this is so in the past as to not be on the Gen Y radar. The  halcyon days of bygone eras are behind us. The UK needs to look forward. Lesson Two – We need to respect and embrace the hopes and aspirations of our young people.

election-best-bori_3296441bsyria-m_3517653b

The final point for me is a comment on the status of politics in the national psyche. Even more so the lack of regard that the public appears to have at a meta level for politicians. This most tragically played out with the death of Yorkshire Labour MP Jo Cox. She, not Cameron, was the first victim of the Brexit and it is a real shame that her death did not galvanise the population into voting for a kinder more certain future. I heard more than one commentator in the aftermath of the Brexit debacle saying that the politicians need to listen to the people. I think the commentators got this wrong. Sometimes the will of the people isn’t right when it is whipped up by lies, half-truths, scaremongering and dog-whistling. When the majority of politicians said that the UK should remain in Europe perhaps it was time that the populace put their disdain for their elected leaders to one side and actually listened to them for a change. Leaders are after all, not just merely a conduit for the will of the people. Sometimes leaders have to make decisions in the best interests of and despite their constituents. To teach politicians a lesson because you don’t like them, means that you have to be prepared to live with the unintended consequences of your own decision. When you venture where no-one has been before (Article 50 of the Lisbon Treaty) you just might find fate has played a very cruel trick on you. Lesson Three – Be careful what you don’t wish for.

Without a doubt there are going to be very interesting times ahead. For those of us with dual citizenships we can only sit on the sidelines and hope for the best. In Australia we are shielded from this to some degree but the same degree of anger, resentment, futility and cynicism that is ascribed to British politics is very much at play in the Australian zeitgeist. Sounds like we too need a bit of healing à la Kübler-Ross. We’ll know just how much after this week’s general election.

Recent Posts

  • Happiness Can’t Buy Healthy!
  • Self-improvement is all the rage!
  • You Snooze…you win!
  • What’s In a Number?
  • Big Pharma – it’s time to cook!

Recent Comments

Your SCHEEME is Rad… on Your SCHEEME is Rad Man
joshymaters on Mystics and Statistics on the…
joshymaters on The Match Before the Matc…
Cool Offices | Const… on Cool Offices

Archives

  • June 2021
  • April 2021
  • November 2020
  • June 2020
  • March 2020
  • February 2020
  • December 2019
  • October 2019
  • August 2019
  • July 2019
  • March 2019
  • January 2019
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • February 2018
  • December 2017
  • November 2017
  • September 2017
  • August 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • July 2015
  • June 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014

Categories

  • communications
  • Uncategorized

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.com

Recent Posts

  • Happiness Can’t Buy Healthy!
  • Self-improvement is all the rage!
  • You Snooze…you win!
  • What’s In a Number?
  • Big Pharma – it’s time to cook!

Recent Comments

Your SCHEEME is Rad… on Your SCHEEME is Rad Man
joshymaters on Mystics and Statistics on the…
joshymaters on The Match Before the Matc…
Cool Offices | Const… on Cool Offices

Archives

  • June 2021
  • April 2021
  • November 2020
  • June 2020
  • March 2020
  • February 2020
  • December 2019
  • October 2019
  • August 2019
  • July 2019
  • March 2019
  • January 2019
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • February 2018
  • December 2017
  • November 2017
  • September 2017
  • August 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • July 2015
  • June 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014

Categories

  • communications
  • Uncategorized

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.com

Recent Posts

  • Happiness Can’t Buy Healthy!
  • Self-improvement is all the rage!
  • You Snooze…you win!
  • What’s In a Number?
  • Big Pharma – it’s time to cook!

Recent Comments

Your SCHEEME is Rad… on Your SCHEEME is Rad Man
joshymaters on Mystics and Statistics on the…
joshymaters on The Match Before the Matc…
Cool Offices | Const… on Cool Offices

Archives

  • June 2021
  • April 2021
  • November 2020
  • June 2020
  • March 2020
  • February 2020
  • December 2019
  • October 2019
  • August 2019
  • July 2019
  • March 2019
  • January 2019
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • February 2018
  • December 2017
  • November 2017
  • September 2017
  • August 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • July 2015
  • June 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014

Categories

  • communications
  • Uncategorized

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.com

Blog at WordPress.com.

  • Follow Following
    • burningmanagementblog
    • Join 27 other followers
    • Already have a WordPress.com account? Log in now.
    • burningmanagementblog
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...